Underline indicates the correct answer of the given MCQs………..
Which of the following is a process by which individuals pursue opportunities, fulfill needs and wants through innovation, without regard to the resources they currently control?
► Small business ownership
► Innovative Management
► Entrepreneurship
► Privatization
First step of strategic management process, the mission, answers which of the following question?
► What business should we be in?
► What is our reason for being in business?
► Who are our customers?
► Who are our creditors?
When the hierarchy of organizational goals is clearly defined, it forms an integrated network of goals which is called:
► Hierarchical-link chain
► Means-ends chain
► Weakest-link chain
► Level-level chain
Safeguard is an anti-bacterial soap that provides superior longer lasting germ protection. Through this soap Procter & Gamble is practicing which of the following strategies?
► Stability Strategy
► Differentiation strategy
► Emergent strategy
► Cost leadership strategy
At the first step of goal setting a manager should:
► Evaluate available resources
► Review organization’s mission
► Write down goals
► Estimate expected benefits
Which of the following is a primary benefit of MBO?
► Avoid competition
► Resistance against new entrance
► Improve employee motivation
► Increase resources
Which of the following is an area in the environment that if exploited may generate high performance for organization?
► Strength
► Weakness
► Opportunity
► Threat
A skill and capability that does not enable an organization to choose and implement strategies that support its mission is called its:
► Strength
► Weakness
► Opportunity
► Threat
Which of the following strategy specifies the range of markets in which an organization will compete?
► Scope
► Distinctive Competency
► Resource deployment
► Effective strategy
Sony has a goal to acquire a firm in the entertainment industry. The goal was realized when Sony bought Columbia picture. It comes under which of the following?
► Strategic goal
► Operational goal
► Tactical goal
► Personal goal
Which of the following group technique allows group members to meet together, but also allows independent thinking?
► Groupthink
► Electronic meetings
► Brainstorming
► Nominal group technique
Many decisions fail after the final choice because of the occurrence of which of the following?
► Decision criteria weights were incorrect
► People affected failed to accept the solution
► Satisficing occurred
► Choice was wrong
Which of the following term sometimes used to describe picking a course of action that is satisfactory under the circumstances?
► Escalation of commitment
► Satisficing
► Risk
► Bounded rationality
Jay tends to always look at the broad picture and likes to look at many alternatives. He focuses on the long run and looks for creative solutions. He prefers which of the following styles of decision making?
► Analytic
► Conceptual
► Directive
► Behavioral
The decision-making model consists of four styles: directive, analytic, behavioral and _______.
► Conceptual
► Intuitive
► Group interaction
► Laggard
“Whenever possible, we promote from within” is an example of which of the following?
► Rule
► Procedure
► Policy
► Plan
Which of the following approaches recognize differences among organizations and categorizes variables that affect an organization’s performance?
► Process approach
► Contingency approach
► Function approach
► System approach
Giving prestigious job titles would be one way to satisfy people’s need for :
► Esteem
► Belongingness
► Self-actualization
► Safety
“Specialization increases output by making employees more efficient” it is called:
► Division of work
► Authority
► Scalar chain
► Order
Henry Fayol described principles of management in the form of:
► 11 points
► 12 points
► 14 points
► 15 points
Which of the following functions or activities involve recruiting and placing qualified personnel needed for the organization so that it may achieve its objectives and goals?
► Planning
► Organizing
► Staffing
► Leading
An organized set of behavior that is associated with particular office or position is called:
► Role
► Obligation
► Responsibility
► Responsibility
The person who maintains network of connection outside the organization to obtain information is called:
► Entrepreneur
► Disseminator
► Spokesperson
► Liaison
Ali has a job that pays him well, he desires to make a contribution to the organization, and he has an active social life. His desire is to become all that he is capable of becoming. Ali is at which of the following need defined by maslow?
► Self-actualization
► Safety
► Social
► Esteem
A psychological condition in which a person is put into a deep sleep-like state, while
still remaining awake. It can be used to relieve pain & stress is called:
_ Hypnosis
_ Biofeedback
_ Transcendental mediation
_ Burnout
Employees quit the organizations at their own choice through:
_ Outplacement, restructuring
_ Discharging, layoff
_ Transfer, demotion
_ Resigning, retirement
According to which of the following it is better to convince the employees to abide
by the company’s rules, rather than promptly responding with written or oral
warnings to employees?
_ Hot stove rule
_ Positive discipline
_ Progressive discipline
_ Implied discipline
General practice carried out by Mr. Aslam is to encourage the participation of his
subordinates while making departmental decisions. He is therefore said to be:
_ Involved in practicing his referent power
_ Involved in practicing legitimate power
_ Involved in a leadership process
_ Involved in making efforts to get favors from employees
Creating conditions for a team to be effective is the responsibility of a(n):
_ Leader
_ Employee
_ Organization
_ HR department
United Nations sent a rescue team in the supervision of Mr. Kim from Geneva to
the northern areas of Pakistan affected by the destructive earthquake of 2005. Mr.
Kim is a/an:
_ Parent-country national
_ Host-country national
_ Third-country national
_ Local-country national
Employee handbook is a tool used for:
_ Communicating rules & policies within an organization
_ Providing information to stakeholders outside the organization
_ Manipulating the competitors with false information
_ Providing information about salary scale only
Organizational guarantee about the job security is a functional form of:
_ Statutory law
_ Contractual law
_ Public policy
_ Management rights
Organizations are bound to pay its employees at least the defined minimum wage as
per government decision. This obligation resulted because:
_ It is necessary to build goodwill
_ It is the statutory right of an employee
_ It enhances the market share of a company’s product
_ It provides benefits to all of its stakeholders
The BEST indicator of an effective safety and health program of an organization is:
_ Employees do not feel hesitant while sharing their problems
_ Employees feel motivated to perform well and show loyalty
_ Employees feel honor that organization is concerned about their problems
_ Employees do not face injuries and illnesses on regular basis
The physical or psychological condition induced in workers by overwork or
overexposure to stress in the workplace, is known as:
_ Exhaustion
_ Burnout
_ Collapse
_ Fatigue
For which of the following reason, union-membership in organizations losses it’s
importance during recent years?
_ Legislation protects workers in a better way
_ Unions give advantage to union leaders
_ Union membership is quite expensive
Value chain partners are part of which of the following component of Value Chain Management.
► Technical investment
► Leadership
► Coordination and Collaboration
► Planning
The process of managing the entire sequence of integrated activities and information about product flow is called:
► Total Quality Management
► Supply Chain Management
► Kaizen
► Value Chain Management
Control that prevents anticipated problems is called:
► Feed forward control
► Concurrent control
► Feedback control
► Management control
The organizational communication network that uses internet technology and allows authorized users inside the organization to communicate with certain outsiders such as customers or vendors is called:
► Intranet
► Extranet
► Videoconference
A leader who involves employees in decision making, delegates authority and allows employees to have direct input into the final decision is using which of the following leadership style?
► Democratic-participative
► Laissez-faire
► Autocratic
► Democratic-consultative
According to Fiedler, in moderately favorable situations which of the following leader perform better?
► Structure oriented
► Position oriented
► Production oriented
► Relationship oriented
The recent survey depicts that in the opinion of employees the most powerful workplace motivator is:
► Flextime
► Recognition
► Goals
► Salary
Which theory includes the component that employee motivation is influenced by relative as well as absolute rewards?
► Expectancy
► Three-needs
► Goal-setting
► Equity
According to Herzberg’s Motivation-Hygiene Theory, which of the following is NOT a hygiene factor?
► Working Conditions
► Salary
► Relationship with supervisor
► Work itself
According to Maslow’s hierarchy of needs, which needs are predominantly satisfied internally?
► Safety
► Esteem
► Physiological
► social
Maslow’s hierarchy of needs theory proposes that every person has a hierarchy of:
► Four needs
► Five needs
► Three needs
► Six needs
What should a manager do while motivating employees?
► Increase wages and salaries
► Incorporate promotional opportunities
► Recognize individual differences
► Use employee-recognition program
An unsatisfied need creates which type of emotion?
► Anxiety
► Tension
► Drive
► Pressure
Which of the following is the best description of effort?
► The level of willpower towards work
► The measure of intensity or drive
► One’s ability to work
► The work required to complete a task
Contemporary organizational design includes all of the following EXCEPT :
► Team based structure
► Matrix structure
► Project structure
► Divisional structure
Which of the following is the crucial element of team structure?
► Employee empowerment
► Faster decision-making
► Inexpensive to maintain
► Clear chain of command
Which of the following factors influence an organization towards centralization?
► Lower-level managers want a part in decision making
► Environment is complex and uncertain
► Decisions are significant
► Company is geographically dispersed
Identify the organizational design process which has a potential weakness that, managers will not be able to provide necessary leadership and support?
► Span of control
► Decentralization
► Departmentalization
► Chain of command
An organization that groups activities according to women’s footwear, men’s footwear, apparel and accessories would use which of the following departmentalization?
► Product
► Customer
► Geographic
► Functional
What kind of departmentalization would be in place in a government organization where different public service responsibilities are divided into activities for employers, children, and the disabled?
► Product
► Geographic
► Outcome
► Customer
Which of the following is not among the three perspectives that should be considered in preparing a business plan?
► Marketing perspective
► Perspective of the entrepreneur
► Investor perspective
► Technical perspective
An organization’s structure should facilitate which of the following?
► Chain of command
► Necessity of departmentalization
► Achievement of goals
► Span of control
In which organizational structure employee have two managers?
► Team
► Learning
► Boundaryless
► Matrix
The fact that managers can become experts within their industry is a function of which kind of departmentalization?
► Process
► Geographical
► Functional
► Product