Mgt 502 quiz3 lec 1 to 25
27-dec-2010 to 29-dec-2010
1. Question # 1 of 20 ( Start time: 06:49:47 PM ) Total Marks: 1
Which of the following term is used to define tendency to draw a general impression about an individual on the basis of a single characteristic?
Select correct option:
Contrast Effect
Halo effect
Self-Serving bias
Selective Perception
2. Question # 3 of 20 ( Start time: 06:50:24 PM ) Total Marks: 1
________________ refers to manager’s mental ability to analyze and diagnose complex situations.
Select correct option:
Human Skill
Managerial Skill
Conceptual Skill
Technical Skill
3. Question # 4 of 20 ( Start time: 06:50:52 PM ) Total Marks: 1
Ali migrated from Pakistan to a foreign country. He is disorientated by the country’s customs and has difficulty in adapting it. He also feels homesickness. What is Ali experiencing?
Select correct option:
Culture shock
Foreign culture
Alien culture
Adventure
4. Question # 5 of 20 ( Start time: 06:51:19 PM ) Total Marks: 1
Sana is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Sana most likely using?
Select correct option:
Contrast effect
Halo effect
Stereotyping
Projection
5. Question # 6 of 20 ( Start time: 06:51:45 PM ) Total Marks: 1
Which one of the following words is the best synonym for “ability”, as the term is used inorganizational behavior?
Select correct option:
Motivation
Capacity
Experience
Wisdom
6. Question # 7 of 20 ( Start time: 06:52:17 PM ) Total Marks: 1
The degree, to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is __________.
Select correct option:
Job satisfaction
Job involvement
Job stability
Job enrichment
7. Question # 8 of 20 ( Start time: 06:52:49 PM ) Total Marks: 1
Which one of the following is NOT implied in the definition of power?
Select correct option:
Influence
Potential
Dependency
Actualization
8. Question # 9 of 20 ( Start time: 06:53:16 PM ) Total Marks: 1
The cognitive process through which an individual selects, organizes but misinterprets environmental stimuli is known as___________
Select correct option:
Perception
Projection
Selective Perception
Mis-Perception
9. Question # 10 of 20 ( Start time: 06:53:39 PM ) Total Marks: 1
Which of the following is NOT consistent with rational decision-making?
Select correct option:
Consistency
Value-maximizing
Restraints
Ranking of criteria
10. Question # 11 of 20 ( Start time: 06:54:20 PM ) Total Marks: 1
The primary change agents in an organization are:
Select correct option:
Employees
Managers
Leaders
Stakeholders
11. Question # 12 of 20 ( Start time: 06:54:46 PM ) Total Marks: 1
Mr. Rahman discusses job related problems with supervisor and attempts to improve conditions actively. It is an example of which of the following ways through which employees express dissatisfaction?
Select correct option:
Neglect
Loyalty
Exit
Voice
12. Question # 13 of 20 ( Start time: 06:55:29 PM ) Total Marks: 1
According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level?
Select correct option:
Impossible but inspirational
Difficult but attainable
Only marginally challenging
Easy and attainable
13. Question # 14 of 20 ( Start time: 06:56:09 PM ) Total Marks: 1
Which one of the following is NOT a component of an organization
Select correct option:
People
Place
Structure
Task
14. Question # 16 of 20 ( Start time: 06:57:13 PM ) Total Marks: 1
Which of the following type of leader is likely to have the most profound effect on his or her followers?
Select correct option:
Educational
Directive
Transformational
Transactional
15. Question # 17 of 20 ( Start time: 06:57:54 PM ) Total Marks: 1
The employee writes a complaint letter to his manager. Putting his thoughts onto paper is an
example of:
Select correct option:
Encoding
Messaging
Channeling
Cryptography
16. Question # 18 of 20 ( Start time: 06:58:26 PM ) Total Marks: 1
The time at which an object or event is seen is an example of what type of factor influencing the perceptual process?
Select correct option:
Perceiver
Target
Reality
Situation
17. Question # 19 of 20 ( Start time: 06:58:53 PM ) Total Marks: 1
Ahmed is responsible to transmit information to outsiders on organization’s plans, policies, actions and results. Which managerial role is he playing in organization?
Select correct option:
Disseminator
Spokesperson
Representative
Figurehead
18. Question # 20 of 20 ( Start time: 06:59:22 PM ) Total Marks: 1
The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth is known as __________:
Select correct option:
Job Satisfaction
Job Enrichment
Job Specification
Job Involvement
19. Question # 1 of 20 ( Start time: 07:03:42 PM ) Total Marks: 1
Rizwan is low on conscientiousness. This would lead you to suspect that which of the following statements is most likely to be true about Rizwan?
Select correct option:
He will be easily distracted
He will find comfort in the familiar
He will be comfortable with solitude
He will be nervous, depressed, and insecure
20. Question # 2 of 20 ( Start time: 07:04:07 PM ) Total Marks: 1
Alia has just presented her paper and has done a really good job. Why should you not want to present your own paper directly after she does?Select correct option:
To avoid the stereotyping effect
To avoid the halo effect
To avoid the contrast effect
To avoid the projection effect
21. Question # 3 of 20 ( Start time: 07:04:37 PM ) Total Marks: 1
What sort of goals does Management By Objectives (MBO) emphasize?
Select correct option:
Tangible, verifiable and measurable
Achievable, controllable and profitable
Challenging, emotional and constructive
Hierarchical, attainable and effective
22. Question # 4 of 20 ( Start time: 07:05:23 PM ) Total Marks: 1
Values are important to organizational behavior because they:
Select correct option:
Are considered as an integral part of culture
Help to understand the attitudes and motivation
Form the supporting foundation for the study of ethics
Allow the study of alignment of organizational policies
23. Question # 5 of 20 ( Start time: 07:05:54 PM ) Total Marks: 1
The application of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeation of that same behavior is known as:
Select correct option:
Punishment
Negative Reinforcement
Positive Reinforcement
Rewards
24. Question # 6 of 20 ( Start time: 07:06:52 PM ) Total Marks: 1
Which of the following statements is true?
Select correct option:
Older employees have lower rates of avoidable absence than younger workers
Older employees are more likely to quit their job than younger workers
Older employees are perceived to be more flexible than younger workers
Older employees generally have lower productivity than younger workers
25. Question # 7 of 20 ( Start time: 07:07:21 PM ) Total Marks: 1
Political behaviors usually ____________________.
Select correct option:
Are counterproductive to individual goals
Are seen only in large organizations
Are expected as part of each job requirement
Lie outside of an individual’s specified job requirements
26. Question # 9 of 20 ( Start time: 07:08:18 PM ) Total Marks: 1
Increasingly, we can expect that women will be hired into _____ positions.
Select correct option:
Unskilled
Traditionally female
Socially-oriented
Professional
27. Question # 10 of 20 ( Start time: 07:08:56 PM ) Total Marks: 1
The theory which attempts to determine whether an individual’s behavior is internally or externally caused is called:
Select correct option:
Attribution Theory
Contingency Theory
Expectancy Theory
Path-Goal Theory
28. Question # 11 of 20 ( Start time: 07:09:27 PM ) Total Marks: 1
Biological Characteristics included the following EXCEPT:
Select correct option:
Marital Status
Gender
Color
Age
29. Question # 12 of 20 ( Start time: 07:10:09 PM ) Total Marks: 1
Using operant conditioning, which of the following is NOT a method that can be used to change behavior?
Select correct option:
Negative reinforcement
Punishment
Counseling
Positive reinforcement
30. Question # 13 of 20 ( Start time: 07:10:36 PM ) Total Marks: 1
A management function of a manager in which he/she maintains a network of outside contacts who provides favors and information is:
Select correct option:
Monitor
Leader
Liaison
Entrepreneur
31. Question # 14 of 20 ( Start time: 07:11:30 PM ) Total Marks: 1
When Job satisfaction is increased, absenteeism tends to:
Select correct option:
Increase
Decrease
Have no effect
None of the above
32. Question # 15 of 20 ( Start time: 07:12:02 PM ) Total Marks: 1
Which of the following is a reason that the study of organizational behavior is useful?
Select correct option:
Human behavior is not random
Human behavior is not consistent
Human behavior is rarely predictable
Human behavior is often not sensible
33. Question # 16 of 20 ( Start time: 07:12:25 PM ) Total Marks: 1
What do we call it when we judge someone on the basis of our perception of the group to which he/she belongs?
Select correct option:
Stereotyping
Categorizing
Halo effect
Prototyping
34. Question # 17 of 20 ( Start time: 07:13:00 PM ) Total Marks: 1
Top executives, lower-level managers and business students tends to score highest in which of the following decision-making styles?
Select correct option:
Conceptual
Analytical
Behavioral
Ethical
35. Question # 18 of 20 ( Start time: 07:13:39 PM ) Total Marks: 1
What is the term used for the situation where employees are allowed to pick and choose from among a menu of benefit options?
Select correct option:
Flexible pay
Benefit menu options
Flexible benefits
Benefit participation
36. Question # 19 of 20 ( Start time: 07:14:26 PM ) Total Marks: 1
When a bank robber points a gun at a bank employee, his base of power is:
Select correct option:Coercive
Punitive
Positional
Authoritative
37. Question # 20 of 20 ( Start time: 07:15:25 PM ) Total Marks: 1
Mr. Ahmed is influenced by Mr. Ali because he is attractive and has desirable resources or personal characteristics. Which of the following sources of power is exhibited by Mr. Ali?
Select correct option:
Legitimate power
Coercive power
Reward power
Referent power
38. Question # 1 of 20 ( Start time: 07:22:14 PM ) Total Marks: 1
While managing political behaviors in organization, the manager requires discouraging:
Select correct option:
Negotiation
Relationships
Self interest
Dialogue
39. Question # 2 of 20 ( Start time: 07:22:58 PM ) Total Marks: 1
Who proposed that intentions to work toward a goal are a major source of work motivation?
Select correct option:
Abraham Maslow
Jake Herzberg
Stephen McClelland
Edwin Locke
40. Question # 3 of 20 ( Start time: 07:23:30 PM ) Total Marks: 1
Achievements, Honesty, Fairness and Concern for other are related with ___________ Values
Select correct option:
Personal
Work
Instrumental
Terminal
41. Question # 4 of 20 ( Start time: 07:24:48 PM ) Total Marks: 1
Asad, one of your newest employees, is an extravert. Which of the following statements is LEAST likely to be true?
Select correct option:
Asad will probably attend the company picnic
Asad will be suited to a managerial or sales position
Asad will probably have a large number of relationships
Asad will perform well on specialized, detail-oriented tasksc
42. Question # 5 of 20 ( Start time: 07:25:18 PM ) Total Marks: 1
Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behavior among people in different countries?
Select correct option:
Anthropology
Psychology
Political science
Operations research
43. Question # 6 of 20 ( Start time: 07:26:00 PM ) Total Marks: 1
Which of the following is an environmental force that shapes personality?
Select correct option:
Gender
Height
Brain size
Experience
44. Question # 7 of 20 ( Start time: 07:26:38 PM ) Total Marks: 1
Which of the following statement is TRUE about Type B individuals?
Select correct option:
They are extremely competitive.
They have a sense of urgency,impatient and hostile.
They are fast workers and prefer quantity over quality
They are more relax and easy going.
45. Question # 9 of 20 ( Start time: 07:27:48 PM ) Total Marks: 1
What term is used for the extent to which an individual displays different behaviors in different situations?
Select correct option:
Continuity
Integrity
Stability
Distinctiveness
46. Question # 10 of 20 ( Start time: 07:28:15 PM ) Total Marks: 1
Mr. Hussain is a salesperson. He remembers the names of his customers easily because he is able to retain and recall past experience. He is able in which of the following dimensions of intellectual ability?
Select correct option:
Memory
Number Aptitude
Deductive Reasoning
Perceptual speed47.
Question # 12 of 20 ( Start time: 07:29:18 PM ) Total Marks: 1
Which one of the following is NOT implied in the definition of power?
Select correct option:
Influence
Potential
Dependency
Actualization
48. Question # 13 of 20 ( Start time: 07:30:14 PM ) Total Marks: 1
What sort of actions is most likely to be attributed to external causes?
Select correct option:
Actions that have high distinctiveness, high consensus and high consistency
Actions that have high distinctiveness, high consensus and low consistency
Actions that have high distinctiveness, low consensus and low consistency
Actions that have low distinctiveness, low consistency and high consensus
49. Question # 14 of 20 ( Start time: 07:30:42 PM ) Total Marks: 1
Saad comes to you with a request for funds for a project. He reminds you that company policy supports his position. He is using the tactic of :
Select correct option:
Coalitions
Consultation
Legitimacy
Pressure
50. Question # 15 of 20 ( Start time: 07:31:57 PM ) Total Marks: 1
When your superior offers you a pay raise if you will perform additional work beyond the requirements of your job, he/she is exercising which of the following power?
Select correct option:
Referent
Coercive
Reward
Personal
51. Question # 16 of 20 ( Start time: 07:33:11 PM ) Total Marks: 1
Manager praised Mr. Waqar for best performance and announced bonus of Rs.8000 for him. This is an example of which method of shaping behavior?
Select correct option:
Negative Reinforcement
Positive Reinforcement
Punishment
Extinction
52. Question # 17 of 20 ( Start time: 07:34:00 PM ) Total Marks: 1
Which of the following leadership model integrates the expectancy theory of motivation with the Ohio State leadership research?Select correct option:
Path-goal
Contingency
Leader-participation
Leader-member exchange
53. Question # 19 of 20 ( Start time: 07:34:50 PM ) Total Marks: 1
Suppose you are the plant manager of a manufacturing facility. Your manufacturing process is fairly complex, requiring skills drawn from multiple knowledge areas. Given this complexity, which approach would likely be most effective for determining the cause of the quality problems?
Select correct option:
Forming a cross-functional team, because of the multiple knowledge areas involved
Forming a homogenous team, to assure an aggressive resolution to the problem
Forming a culturally diverse team, because of the need for team creativity
Forming self-managed team, because of the need for team autonomy
54. Question # 20 of 20 ( Start time: 07:35:20 PM ) Total Marks: 1
If you wish to emphasize the importance of making decisions consistent with fundamental liberties and privileges, the focus of your teaching will also be on which of the following?
Select correct option:
Utilitarianism
Justice
Rights
Privilege
55. Which of the following is NOT an important issue relating to goal-setting theory?
Select correct option:
Goal specificity
Equity among co-workers
Feedback
Defining the goal
56. Studies indicate that which of the following tends to decrease with increased tenure?
Select correct option:
Job satisfaction
Productivity
Absenteeism
Raises and promotion
57. Ali believes that he received an appropriate salary increase this year but he does not believe that the company’s methods for determining salary increases were fair. He believes that there is a problem with the firm’s ___ justice.
Select correct option:
Interpersonal
Distributive
Equity
Procedural
58. What is generally considered to be the single “BEST” thing that managers can do to improve performance?
Select correct option:
Set specific, challenging goals
Allocate tasks depending on personality
Give abundant opportunities for employee growth
Concentrate on intrinsic rewards
59. People with which type of personality trait commonly make poor decisions because they make them too fast?
Select correct option:
Type As
Type Bs
Self-monitors
Extroverts
60. The person with which of the following power has the ability to impose punishment or aversive consequences on another person?
Select correct option:
Reward power
Referent power
Coercive power
Expert power
61. Sabohi has a job which pays an excellent salary. She has a good relationship with her peers and her supervisors. She also likes the fact that the company policy fits well with what she personally believes, and that she has received considerable recognition for her achievements at the company. Which of these factors is ‘MOST likely’ responsible for the fact that Sabohi loves her job?
Select correct option:
High compensation
Good nature of peer relationships
Good nature of supervisor relationships
Recognition for her achievements
62. Which one of the following would be considered a motivator in the two-factor theory?
Select correct option:
Salary
Bonuses
Working conditions
Responsibility
63. In the communication process, which of the following steps occurs first?
Select correct option:
Transmitting
Decoding
Encoding
Understanding
64. Management functions of planning, organizing, leading and controlling were first classified by:
Select correct option:
Henry Mintzeberg
Henri Fayol
Marry Parker
Stephen Covey
65. Manager praised Mr. Waqar for best performance and announced bonus of Rs.8000 for him. This is an example of which method of shaping behavior?
Select correct option:
Negative Reinforcement
Positive Reinforcement
Punishment
Extinction
66. What are the three classes of factors that influence perception?
Select correct option:
Factors in the setting, factors in the environment and factors in the motives
Factors in the perceiver, factors in the target and factors in the situation
Factors in the character, factors in knowledge and factors in experience
Factors in the personality, factors in the character and factors in the values
67. Explaining, measuring and changing behavior of humans or animals are concerned with:
Select correct option:
Operational analysts
Scientists
Psychologists
Sociologists
68. Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Henry’s approach to this problem is termed as:
Select correct option:
Exit
Voice
Loyalty
Neglect
69. Which of the following is NOT one of the six universal emotions, as agreed upon by most
contemporary researchers?
Select correct option:
Anger
Fear
Hate
Sadness