HRIS provides information that assist organizations in:
Forecasting financial budgets
Designing pay structure
Obtaining new projects
Anticipating customers’ needs
________ refers to a set of expected behavior patterns attributed to someone who occupies a given position in a social unit.
Norm
Perception
Role
Stereotyping
Adeel is responsible for representing his organization to outsiders, which of the following role is being played by him?
Monitor
Spokesperson
Disseminator
Disturbance handler
If an employee suffers from back pain, this issue gets covered in:
Physical work conditions
Repetitive motion injuries
Physiological Conditions
Accidents
How does human resource management with a career development focus differ from human resource management with a traditional focus?
It includes thorough job analysis to get JD & JS
It includes skill analysis prior to assigning jobs
It uses statistical data to take employee promotional decisions
It includes information about individual interests and preferences
Studying organizational behavior helps managers
To see the value of workforce diversity
To analyze the efficiency of organization
To analyze the effectiveness of organization
To become more effective in society
The best hiring occurs when the goals of which of the following should consistent to each other?
HR managers, Finance managers
Head office, Branch
Organization, Individual
Lower managers, Top managers
Which component of an attitude refers to an intention to behave in a certain way?
Affective
Behavioral
Cognitive
Affective and cognitive
Which of the following has nothing to do with the factors that can be considered as determinants for diagnosing the stress?
Importance
Uncertainty
Duration
Intensity
Which one is the correct statement?
A group is not always a team.
A group is always a team
The terms Group and teams are interchangeable
None of the Above
According to which method each job is assigned to the grade/category providing the closest match to the job?
Ranking method
Classification method
Factor comparison method
Point factor method
The employees belonging to same gender or color or any other common attribute are usually found to communicate with other employees from the same gender or color. This refers to:
Segmented Communication
Networks
Lower Cohesiveness
Work Force Diversity
The activities aimed at improving the internal work of teams is referred as
Team Building
Team Forming
Team improving
Team Managing
A psychological condition in which a person is put into a deep sleep-like state, while still remaining awake. It can be used to relieve pain & stress is called:
Hypnosis
Biofeedback
Transcendental mediation
Burnout
Employees quit the organizations at their own choice through:
Outplacement, restructuring
Discharging, layoff
Transfer, demotion
Resigning, retirement
According to which of the following it is better to convince the employees to abide by the company’s rules, rather than promptly responding with written or oral warnings to employees?
Hot stove rule
Positive discipline
Progressive discipline
Implied discipline
General practice carried out by Mr. Aslam is to encourage the participation of his
subordinates while making departmental decisions. He is therefore said to be:
Involved in practicing his referent power
Involved in practicing legitimate power
Involved in a leadership process
Involved in making efforts to get favors from employees
The CEO has appointed Amjad to lead the current project as he has the talent to handle critical situations with an ease which enhances the followers’ morale as well. He is said to be a successful leader as per:
Leadership Theory
Trait Theory
Behavioral Theory
Motivational Theory
Creating conditions for a team to be effective is the responsibility of a(n):
Leader
Employee
Organization
HR department
United Nations sent a rescue team in the supervision of Mr. Kim from Geneva to the
northern areas of Pakistan affected by the destructive earthquake of 2005. Mr. Kim is a/an:
Parent-country national
Host-country national
Third-country national
Local-country national
Employee handbook is a tool used for:
Communicating rules & policies within an organization
Providing information to stakeholders outside the organization
Manipulating the competitors with false information
Providing information about salary scale only
Organizational guarantee about the job security is a functional form of:
Statutory law
Contractual law
Public policy
Management rights
Ahmed has provided the personal contact numbers of his subordinates to one of his friend who is working as an insurance agent in a private insurance firm, to help him in achieving his monthly sales target. This practice is:
Clear violation of labor laws
Implementation of discrimination law
Prohibited by the privacy rights
Violation of employment at will
Organizations are bound to pay its employees at least the defined minimum wage as per government decision. This obligation resulted because:
Financial & non-financial rewards
To make the ‘Ranking Method’ of job evaluation more effective:
Perform performance appraisals on regular basis
Train employees prior to appraisals
Develop high compensation packages
Clearly define job description initially
Which of the following is most popular technique for appraising employee
performance?
Alternation ranking
Graphic rating scale
Management by objective
Paired comparison
Which is the best time or occasion to discuss career-related issues with an
employee?
Weekly staff meeting
Social lunch
Employee’s annual appraisal
Career success team meeting
The basis for promotion will typically be competence rather than seniority when:
Team cohesiveness is important
Company is promoting competition
Union agreements are involved
Organization is Legaly bound by government
Which of the following is a part of organization’s role in the career development of an employee?
Communicating the mission, policies and procedures
Providing timely performance feedback
Participating in career development discussions
Seeking out career information
Amjad has reached the age of full retirement, but he still wants to continue his job. Moreover, organization has not yet found any replacement to him. In such situation Amjad should pursue:
Counseling to utilize his leisure time
Search careers outside the company
Psychological counseling to prepare for retirement
Extension of current job within company
Which of the following is the utmost preference of an organization while selecting a training and development program?
Ensure the cost effectiveness of the training session
Expert & professional trainers should be hired
Training should be provided to all the employees
Maximum training mediums should be used
Which of the following is the greatest contributor towards the success of an organization?
Prevailed grapevine network of employees
Conduct frequent trainings to employees
Set goals to define the direction to pursue
Implementation of the newest technology
The re-arrangement of organizational structure & change in organizational culture is accomplished during:
Task analysis
Organizational analysis
Person analysis
Management analysis
Which of the following term reflects the process of preparing organizational people according to the future needs?
Learning
Training
Development
Need analysis
Which of the following is a test validation method that determines whether a test measures certain traits that are important in performing a job or not?
Concept validity
Criterion validity
Construct validity
Content validity
Which of the following is a goal-directed summary of a person’s experience, education and training developed for use in the selection process?
Curriculum vitae
Educational record
Career goal
Interview questioning
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?
Power
Influence
Authority
Command
Previous company records & customer satisfaction surveys may serve as a
source for:
Cultivating learning culture within the organization
Determining deficiencies that require training
Developing career development plans for employees
Identifying training outcomes through evaluation
Which of the following method includes the exchange of information between organizational member & the applicant through a goal-oriented conversation?
Counseling simulations
Vocational interest test
Role playing
Employment interview
Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?
In-basket technique
Role playing
Interview simulations
Case study
As an HR manager, what should be your main focus while recruitment?
The potential candidate must posses interpersonal and analytical skills
The potential candidate should be very confident and sharp
The potential candidate must be attractive enough to fit in the position
The potential candidate should match the requirements of the job
What could be the main consideration of an HR manager during recruitment?
Outsource the employee selection to recruiting agencies
Screen the pool of appropriate applicants
Attract a large number of applicants
Only hire the experienced candidates
‘There is no need to make any new appointment’; therefore, the organization has transfered Mr. Azam to another branch. This step of the organization is taken to:
Increase the labor supply than demand
Maintain the balance of labor supply and demand
Decrease the labor supply than demand
Devastate the balance of labor supply and demand
Term used to refer the potential employees available for work within the
geographic area from which employees are recruited is:
Labor market
Employment market
Employee market
Job market
The best way of reducing the problems of leniency or strictness in performance appraisals is to:
Rank employees
Train supervisors to avoid it
1Impose a distribution for performance
Consider the purpose of the appraisal
Which of the following problem occurs when supervisors tend to rate all their subordinates consistently low?
Central tendency
Leniency
Strictness
Halo effect
Rating a person high or low on all items because of one characteristic during performance appraisal, is known as:
Halo effect
Central tendency
Stereotyping
Biasness
Which of the following performance appraisal method is usually adopted for evaluating performance at managerial positions?
Management by objective
Critical incident
Paired comparison
Essay method
In which method supervisor keeps a log of positive and negative examples of a subordinate’s work-related behavior?
Management by objective
Comparison method
Essay method
Critical incident method
When supervisors are indulged in identifying the subordinates’ performance deficiencies & provide suggestions for improvements , the process is said to be:
Strategic performance appraisal
Organizational development
Upward feedback
Downward feedback
Grouping of different jobs having similar job responsibilities & duties is called:
Classes
Grades
Scales
Roles
According to which of the following method, each job is assigned to a particular grade/category depending on the type of jobs, the organizations required?
Ranking method
Classification method
Factor comparison method
Point factor method
Which of the following step is MOST important in creating job-fit?
An effective selection process
Promotion and transfer of existing employees
Training of employees
Competitive compensation packages
Organization has legitimacy and rationale configuration that is why it is said to be a/an:
Formal organization
Informal organization
Virtual organization
Learning organization
According to the ‘Hawthorne Studies’ productivity of employees:
Increased by increasing light intensity
Decreased by decreasing light intensity
Increased by observing them
None of the given options
For every activity the employee engages in, he or she records the activity, along with the time in
Log
Employee handbook
Personal diary
Charts
The part of salary or the remuneration that an employee remains entitled as long as he/she is part of the organization is called:
Salary
Wage
Benefits
Commissions
Individual career development depends on
Job performance
Growth opportunities
Key subordinates
all of the given above
Succession Planning and Succession Development are ____________ things.
Same
Different
Both the above
None of the above
Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as:
Equal employment opportunity
Affirmative action
HR planning
Litigation process
Which of the following method uses organization’s current level of employment as the starting point while estimating the future staffing needs of an organization?
Project forecasting
Conjecture forecasting
Labor forecasting
Zero-base forecasting
It is necessary to build goodwill
It is the statutory right of an employee
It enhances the market share of a company’s product
It provides benefits to all of its stakeholders
The BEST indicator of an effective safety and health program of an organization is:
Employees do not feel hesitant while sharing their problems
Employees feel motivated to perform well and show loyalty
Employees feel honor that organization is concerned about their problems
Employees do not face injuries and illnesses on regular basis
The physical or psychological condition induced in workers by overwork or overexposure to stress in the workplace, is known as:
Exhaustion
Burnout
Collapse
Fatigue
For which of the following reason, union-membership in organizations losses it’s importance during recent years?
Legislation protects workers in a better way
Unions give advantage to union leaders
Union membership is quite expensive
Companies do not hire union members
All of the following are reasons of conflicts in an organization, EXCEPT:
Everyone competing for scarce resources
Interactionist view about employees
Poor coordination among employees
Stereotypical views about employees
Which of the following is an incentive plan that rewards employees for exceeding a
predetermined goal by sharing the extra profits?
Scanlon plan
Piece-work plan
Gainsharing plan
Variable pay plan
Which one of the following does NOT categorized as ‘pay-for-performance’ program?
Piecework plan
Scanlon plan
Gain sharing plan
Profit sharing plan
Which of the given expression is termed as ‘equity’?
Output 1 < Output 2
Input Input
Output 1 = Output 2
Input Input
Output 1 ≤ Output 2
Input Input
Output 1 > Output 2
Input Input
An employee’s compensation usually comprises of:
High monetary rewards
Quality rewards requested by employees
Benefits like medical & transport allowances